Speaking of customer service,
A week after I went to the large chain sporting store, I walked into a large local owned sporting store. I only had one child with me but still intentionally took my time, walking through the entire store looking for one specific item. Not one of the many employees who were standing around chatting with each other bothering to ask if I needed something or even said “Hi”. I actually interrupted a conversation of two employees by slipping in-between them to look at something on the rack. I knew they worked there because they both had name tags on. They offered no help; they simply looked annoyed that I would have the nerve to interrupt them. As I walked out the door (still without what I was looking for) I ran in to the owner of the store who only asked what I thought about the decorations on the outside of the store.
Unless I see that they have a darn good price n a specific item, or they are the only place in town that has what I need in a hurry and don’t have time to order something on-line, I can’t imagine going back into that store to buy anything again.
